You've just received an invite to join the DivvyHQ platform, exciting! Or maybe you forgot your password and you need to reset it. You click on the link from your email and start filling out the fields. When you go to save or finish registering, the system won't let you move forward. You know your passwords match, so what gives?
The reason the system won't let you move forward, is because your password needs to be at least 16 characters long. If you use a Google-suggested password, note those are only 15 characters long, so you will need to add one more character in order for it to save.
If you continue to run into issues after ensuring that your password is at least 16 characters long and matches, please reach out to Support at support[at]divvyhq.com for more assistance.
Comments
0 comments
Please sign in to leave a comment.