This article discusses the purpose and functionality of the Social Posts tab/view within DivvyHQ's Content interface.
The Divvy Details
With the introduction of direct publishing to third-party platforms/social networks, users needed a way (and an interface) to differentiate between content items/projects and social posts. In some cases, the content item is the social post, but sometimes you might be using the social post feature to promote a long-form content piece (ex: a blog post). In the latter case, the blog post is the content item, and a separate social post entry needs to be recorded and managed in our database.
Additionally, users can schedule posts that will publish in the future. Therefore, we wanted to ensure users can both see and manage those posts, in the event that you need to cancel/delete the post (ex: you notice a typo, or some major life/business event happens).
The Social Posts view provides a list of social posts that are either scheduled to post in the future or have been posted in the past. You can switch between those two states using the "Post Status" filter.
When viewing posts that are scheduled for the future, posts can be deleted by clicking the Delete button on the right. This removes those posts from the post queue and deletes the record from the database. To re-post that same item, go back to the original content item and walk through the social publishing workflow again.
A Few Noteworthy Details
The column structure for this Social Posts view is obviously very different from the other content interface tabs/views. Columns include:
- Post Date - Either the past or future date on which this post was/is to be published.
- Channel - The channel to which the post is set to publish (including the channel icon)
- Post Content - The text of the post itself (including clickable hyperlinks)
- Posted By - The user who initiated or scheduled the post.
- Failure Message (if the post failed)