Divvy

Divvy Getting Started

• Train Your Teams in Divvy!
• Dashboard Interface Walkthrough
• Calendar Interface Walkthrough
• Ideas Interface Walkthrough
• Add New Function
• Calendar Admin Settings
• Adding a Child Calendar
• Adding a Parent + Child Calendar
• Calendar Organization Basics
• Team Member Setup
• Content Import Tool
• Setting up "My Profile"

Divvy Account Admin

• Account Admin Overview
• Calendar Admin Overview
• Team Member Management Overview
• The Workflow Builder
• Integrations Admin Overview
• Account Customizations Overview
• Account Settings Overview

Divvy Calendar Admin Interface

• Calendar Admin > General Settings
• Add a Calendar Overlay/Form
• Can I edit the color of my calendar(s)?
• Calendar Admin > Content Types
• Can I create and add my own content types?
• Calendar Admin > Campaign Types
• Calendar Admin > Content Strategy
• How to Customize Your Content Strategy Fields
• Calendar Admin > Content Imports
• Is there a way to undo or remove a recent content import?
• Why are all my content types not showing as options when adding a content item?
• What's the ideal size for a custom content type icon?
• Does DivvyHQ support special characters for additional languages?
• Does DivvyHQ have backups in the event of an accident or server issue?

Divvy Team Member Management

• Adding a Team Member
• DivvyHQ Team Groups
• How to Bulk Import Team Members
• Divvy User Roles & Permissions
• How do I change user roles and permissions?
• How do you resend a team member invite?
• What's the difference between a contributor and reviewer?
• Is there a way to hide content or keep it confidential from other users?
• How do I give a user permissions/access to individual calendars?
• How do I downgrade a Full User to a Reviewer?
• How do I change the Admin on my account?
• Delete a Team Member
• Why can't I delete a Team Member?
• Can a user see content strategy meta data associated to calendar(s) to which he/she doesn't have access?
• Calendar Access

Divvy My Profile

• My Profile > General Settings
• Can I change the day that my week starts on within the Divvy calendar?
• Sync Your DivvyHQ Calendar to Microsoft Outlook
• Sync Your DivvyHQ Calendar to Google Calendar
• Sync Your DivvyHQ Calendar to iCal (Mac Calendar App)
• I forgot my password. How do I reset my password so I can login?
• How do I unlock my account?
• Two-Factor Authentication
• My Profile > Notification Settings
• Why am I not receiving ANY email notifications?
• Why am I not getting notifications when I add content or make updates?
• How do I make sure I am receiving due date/deadline notifications?
• My Profile > API Access
• My Profile > Calendar Access

Divvy Dashboard Interface

• Dashboard > My Active Tasks Module
• Dashboard > Unscheduled Module
• The Dashboard Video Overview
• Dashboard > Recent Activity Module
• Dashboard > Published Content Module
• Dashboard > Production Tasks Module
• Dashboard > Content Items Due Module

Divvy Calendar Interface

• Updating Future Task Deadlines Via Drag and Drop
• Calendar Interface > Reminders
• Calendar Interface Summary
• Calendar Interface Video Overview
• Calendar Interface > Saved View
• Calendar Interface > Items to Display Filter
• Calendar Interface > Calendar Filters
• Calendar Interface >Team Member Filters
• Calendar Interface > Content Type Filters
• Calendar Interface > Content Strategy Filters
• Calendar Interface > Status Filters
• Calendar Interface > Priority Filter
• Calendar Interface > Campaign Type Filters
• Add a Content Item Overlay/Form
• Calendar Interface > Unscheduled Content Panel
• Is there a master calendar available for all users to view?
• Can I turn off the display of time on the calendar?
• Can I hide weekends from the calendar?
• Can I display full content item titles on the calendar interface?
• Why can't I see production tasks on the calendar interface?
• Why can't I see my content items on the calendar interface?
• Why are some campaigns displaying at the top of the calendar and others inline?
• Is there a way to export or share my calendar view with someone outside of Divvy?
• Calendar Interface > Calendar Hotkeys

Divvy Sandbox Interface

• Sandbox Overview
• Sandbox > Details Tab > Overview Section
• Sandbox > Details Tab > Key Dates
• Sandbox & Content Item Slide-in > Production Schedule Widget
• Sandbox > Details Tab > Content Strategy Section
• Sandbox > Content Tab
• Sandbox > Attachments Tab
• Sandbox > Promotion Tab
• Sandbox > History Tab
• Sandbox > Series Tab
• Sandbox > Comments Panel
• Sandbox > Team Members Overlay
• What's the difference between the "Content Owner" and "Assigned" Team Members?
• How do I change the owner of a Content Item?
• Duplicate Content Item > Overlay
• Sandbox Interface > Version Tracking
• Concurrent Viewers and Lockout Features
• How do I assign users/team members to a content item?
• Can I upload an image or add an attachment, like a jpeg or word doc?
• What is the maximum file size/limit for an attachment?
• Can I open a file attachment directly in an editing program?
• I can't open a Microsoft-based file (Word, Powerpoint, Excel, etc.) in the Attachments tab
• Can I post a message to team members about a content item?
• Is there a storage limit on the amount of data I can input into Divvy?
• Is there a character limit on your comments feature?
• Can I create a content series that recurs regularly?
• How do I modify the settings of a recurring series?
• Edit Production Task
• Reordering Sandbox Details Tab Sections
• How do I assign team members to a piece of content?

Divvy Content Interface

• Content Interface
• Content Interface > Social Posts
• Content Interface > Last Import Tab
• Content Interface > Attachment(s) Column
• Is there a way to export content items to show/share with others?
• Can I mark content items as published more than one at a time (in bulk)?
• Adding and Viewing Production Hours

Divvy Campaigns Management

• Campaigns Interface Overview
• Campaign Detail View
• Add a Campaign Overlay/Form
• Campaigns > Duplicate a Campaign
• Is there a way to create spanning events on the calendar?
• How do I associate content to a campaign or event?
• Campaign Permissions

Divvy Ideas Interface

• Idea Storage: The DivvyHQ Parking Lot
• The Content Requests Interface

Divvy Content Requests

• Content Request Tool > Overview
• How to Create & Edit a Request Form
• Content Request Form Creation - Step 1: Form Name & Instructions
• Content Request Form Creation - Step 2: Add Form Fields
• Content Request Form Creation - Step 3: Assign Form Admins
• Content Request Form Creation - Step 4: Assign Request Moderators
• Content Request Form Creation - Step 5: Set Notification Preferences
• How to Preview and Share a Request Form
• Content Request Form Notifications
• Content Request Moderation - Viewing, Reviewing & Editing Request Submissions
• Converting a Content Request into a Content Item
• The Brief View - Viewing Original Request Data
• Content Request Tool > My Submissions View
• How do I add/remove an Admin or Moderator to/from my content request form?

DivvyHQ Analytics

• Analytics FAQs

Divvy Usability Features

• Does DivvyHQ have an app?
• DivvyHQ Mobile Web App
• A Shortcut to Recently Viewed Items
• Browser Notifications
• Calendar Interface > Campaign Slide-in
• Content Item Slide In
• Why Can't I Close the Slide-In Panel?
• Download on a Per Content Item Basis
• How do I use "Inspect" for Safari?
• How do I use "Inspect" on Chrome and Firefox?

Divvy Third-Party Platform Integrations

• Lytho DAM Integration Overview
• Canto Integration Overview
• Grammarly Integration
• Jasper Integration
• Writer Integration
• Enabling and Providing Single Sign-On [SSO]
• How to Configure Okta for SSO with DivvyHQ
• How to Configure Azure for SSO with DivvyHQ
• How do I access my account if SSO is disabled and/or our account downgrades?

Divvy WordPress

• WordPress Setup and Usage
• Send To WordPress Overlay

Divvy Search

• Divvy Search

Divvy Security

• Why won't my password save?
• Which application architecture, platforms and systems are used for DivvyHQ and how often/regularly are they patched?
• What is Divvy's auto logout time set to?
• Is there a role-based structure that is used to authorize access to the application?
• How is the DivvyHQ application implemented, and are connections between various components or tiers secure?
• How is customer data protected (authenticated and encrypted) in transit between the customer’s networks and DivvyHQ’s networks.
• How do you process and store payment/financial information?
• How are user credentials/data stored and protected?
• How are user authorizations/roles configured and maintained?
• How and where is your application hosted?
• Do you perform regular backups?
• Do you have security and training policies in place for DivvyHQ employees?
• DivvyHQ’s Essential Standard Requirements Areas

Divvy Account & Billing

• Account Settings/Billing Overview
• Where can I view a receipt or invoice of my account's billing history?
• What Does Dedicated Support Specialist Mean for an Enterprise Client?
• Update Billing Information & Payment Method
• My Trial Expired...Can I get back into my DivvyHQ account?
• Multi-Account Access
• Modify / Upgrade Account
• How do I update my credit card information?
• Do you have API documentation?
• Does DivvyHQ have any known incompatibility with certain browsers?
• Closing Your DivvyHQ Account
• Can I pay for a year subscription rather than month to month?
• Account Admins Video Overview