With the Team Groups feature, global admins (GAs) can now easily create custom groups and add specific team members, making it effortless to bring team members, departments, or specific project groups together.
Once a group is created, you can use the group's unique name to @mention the entire group in comments, which ensures everyone in the group is notified and can participate in the discussion. No more individually mentioning team members one by one!
This feature is perfect for established teams that need to collaborate closely on projects, share updates, and stay informed.
With this feature, users will be able to:
- Create and edit Group names and add specific team members (GAs only)
- Delete groups without impacting old comments (GAs only)
- @mention whole teams or departments with ease.
Note: This feature is only available on our Enterprise plans.
How to Add a Team Group
1. Global Admins can navigate to the Account Admin and then click the Team Members tab. From there, click the new sub-tab called "Groups".
2. Click the Add New button — this will load the Group builder form on the right side of your screen.
3. Input a concise, descriptive group name — You can use any characters and spacing that you wish.
Recommendation: If multiple groups are needed, we'd recommend you use some form of naming convention to make group names easy to remember.
4. Select the Team Members you wish to be included.
5. When you're done configuring the group, simply click the Create Group button and your group will be saved!
Managing Your Groups
Once Team Groups have been created, you'll see them listed on the left hand side of the Groups interface. To view the details of a specific group, or to make edits, simply click on the desired Group in the list on the left. This will expose the details and you can make any necessary edits.
To delete a group, simply click the trash can icon to the right of the group within the Groups list.
Comments
2 comments
I don't see the team group tab (and am the global admin for my account). Has this feature fully rolled out?
Hi Jon! Good question! So this feature is only available on our Enterprise plans, which is why you may not see it in the Team Member section of your account.
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